How to Fix the “SIM Not Provisioned MM 2” Error

Problems getting your new SIM card to work? The “SIM not provisioned MM#2” error message is frustrating, but simple to fix.


  • When your SIM card can no longer exchange data between your telephone and your provider, the “SIM not provisioned” warning appears. When moving contacts to a new SIM card or when you have a new phone with a new SIM card, this can occur.You are unable to place voice calls if you receive the “SIM not provisioned for voice” error. Typically, this happens when your line is cut off from your carrier account.If you have moved from a physical SIM card to an eSIM, you can experience a “eSIM not provisioned” problem.

Changing SIM cards and receiving a phone error message? Even though the “SIM not provisioned MM2” problem is simple to resolve, what does it actually mean? Let’s look at how to fix this SIM card issue so you can be sure it doesn’t happen again in the future.

What Does “SIM Not Provisioned” Mean?

Certain data on SIM cards aids in the identification of your mobile phone account. Due to the IMEI number and the SIM, the phone can be recognized as being yours on the mobile network. You may phone people and use the mobile internet thanks to this.

It helps to understand what the term “provisioned” implies in order to comprehend why your phone might be displaying a “SIM not provisioned” problem message. The act of providing or supplying something is known as provision. Your SIM card is not provided if it can no longer transfer data between your phone and your service provider.

Users who need to register a new SIM card should be the only ones who encounter the “SIM not provisioned” problem. If it happens at any other time, there might be a SIM card issue, and you’ll need to buy a new one.

You can identify the root cause of the “SIM card not provisioned MM2” problem by looking at one of the following:

  • You bought a new phone with a new SIM card.
  • You’re transferring contacts to a new SIM card.
  • Your mobile network provider’s server is unavailable (if you’re using an iPhone, the Apple server also needs to be online).
  • There’s a problem with the placement of the SIM card.

Other SIM error messages might occur, depending on your situation. For instance, if the SIM card is locked to a particular phone, when you insert it into a new device you may see the “SIM not valid” message.¬†Unlocking the SIM¬†will let you use it in any compatible phone.

What Is the “SIM Not Provisioned for Voice” Error?

An error that is growing in frequency is “SIM not provisioned for voice.” It commonly occurs on devices connected to the Google Fi network (a combination of mobile and Wi-Fi networks) and on Google Pixel devices. However, there are also instances where the “SIM not provisioned for voice” error is displaying on other carriers and smartphones.

What Does “SIM Not Provisioned for Voice” Mean?

In most cases, if your phone is displaying a “SIM not provisioned for voice” error message, then means that you cannot make voice calls. The most common reason for this is that your line has become disconnected from your carrier account. The steps below should help to resolve this.

What Does “SIM 2 Not Provisioned” Error Mean?

You almost surely have a dual-SIM phone if the “SIM not provisioned” warning includes a specific number. There are numbered slots, thus you might encounter problems like “SIM 1 not provisioned” and “SIM 2 not provisioned.”

There isn’t much cause for concern here. It simply means that you must repeat the process twice, once for each SIM card, when you complete step four below.

7 Ways to Fix “SIM Not Provisioned” Errors

Try these tricks to re-enable your SIM card and put an end to the “SIM not provisioned” errors on your Android phone.

1. Update Carrier Services

The communication between the device and mobile networks is managed by an app, like the majority of features on your phone.

The Google app Carrier Services is pre-installed on Android devices and is continuously updated. It may be a carrier services issue if you discovered that the “SIM card not provisioned MM#2” error appeared without you changing to a new phone or inserting a new SIM.

To remedy this

Go to the Google Play Store and open the Carrier Services page.

If an update button is present, click it to update the app and then check to see if the issue is resolved.

The error may have another cause if there isn’t an update or if it doesn’t fix the issue.

2. Enable and Disable Airplane Mode

Disabling all connectivity on the phone or tablet is presumably the easiest possible solution to “SIM not provisioned MM2” issues.

Airplane Mode, which any mobile device can enter with a single swipe, makes this simple to accomplish. The goal is to re-establish a connection to get around the SIM not provisioned issue by setting Airplane Mode, which disables connectivity to basic cellular networks and mobile internet.

To activate Airplane Mode on Android:

  1. Use two fingers to swipe down from the top of the screen.
  2. Tap Airplane Mode on the Quick Settings screen.
  3. Wait a brief amount of time for the adjustment.
  4. Repeat steps 1-2 to undo when you’re ready.

The mobile network should then be reconnected at that moment. The “SIM not provisioned MM2” issue should be gone if the SIM is functioning properly.

3. Restart Your Phone

Even though it might seem implausible, the SIM not provided error can be fixed by just turning off your phone. Restart the phone using the standard procedures, then wait. You’ll see that the error message disappears and your SIM card is enabled a short while later.

4. Correctly Insert the SIM Card

It can just be an ill-fitting SIM if the problem isn’t with the network or the activation of the SIM card. This could be as a result of issues with the SIM card’s shape or a SIM card slot (or caddy) that is poorly made.

Turn off your phone, then look for the SIM card to see if it’s properly inserted:

  • Open the rear panel of your phone to find the SIM card if it is an older or less expensive model. To access the SIM card slot, the battery may need to be removed.
  • The SIM card slot is typically located on the side of flagship phones or those without replaceable batteries. The SIM card normally rests in this caddy, and you’ll need a tiny SIM eject tool to open it. To eject the SIM, locate a tiny hole along the side of your phone and insert the tool.

The SIM card can be challenging to remove. If a replaceable battery is involved, you may need to use tweezers or jimmy it out from below. Give it a blow and possibly a brief dust with a lint-free cloth while the SIM card is out.

Carefully insert the cleaned SIM card in its place before replacing it. Near the SIM card slot, there is typically a sticker or engraving that shows the SIM card’s proper orientation.

Your phone should now be powered on after the SIM card replacement. You shouldn’t see the “SIM not provisioned” issue anymore. Try the SIM in another phone if it does.

5. Activate Your SIM Card

The majority of the time, a SIM card will automatically activate 24 hours after being inserted into a new phone. Three alternatives are often available to enable activation if this doesn’t occur:

  • Make an automated phone call.
  • Make an SMS.
  • Visit the carrier’s website’s activation page.

It’s likely that your previous physical SIM will still be active even if you’ve switched to an eSIM. Make careful to activate your eSIM to deactivate the old SIM because you cannot have two SIMs connected to the same phone number.

These are all quick and simple choices, but only if the carrier supports them. Your SIM should typically be activated, and the “SIM not provisioned” problem should be resolved.

6. Contact Your Carrier or Network Provider

It’s time to phone your carrier or network (from another device! ), if the SIM doesn’t activate. Tell them the error notice and the actions you’ve already taken.

Your SIM card might not be able to activate because, as was said before, there might be a problem with the activation server. The error message “SIM not provisioned” would result from this.

Normally, your carrier will keep you on the line while they look at the problem. The activation of the SIM may take a little longer if there is an issue with the activation server. On the plus side, you’ll know why the mistake occurred and when it might be fixed.

7. Get a New SIM Card

No joy yet? It’s time to get a new SIM card, possibly an eSIM if your phone has that capability. You could contact your network for this, but you’ll probably find that visiting a nearby phone shop is more expedient. A franchise shop or a branch of your network would be preferable.

They will be able to perform SIM card diagnostics and, hopefully, fix the “SIM not provisioned MM2” problem. They may repeat some of the steps you’ve previously tried, but this is just part of the diagnostic procedure, so don’t be concerned.

This shouldn’t be a problem if it indicates that you require a new SIM card. The shop will be equipped with the necessary instruments to handle the switch and link the new SIM to your account.

The “SIM Not Provisioned MM 2” Error, Fixed!

You need to now be aware of the cause of your phone’s “SIM not provisioned MM2” error message. If none of these solutions work, get in touch with your carrier or network provider and request a new card. Once everything is in order, your SIM card should operate without any issues.

Unfortunately, there are constantly new SIM card faults popping up, but it doesn’t take long for the internet to band together and start offering DIY fixes. It’s usually worthwhile to quickly look online if you’re having SIM problems to see if somebody has already found a fix or a workaround.

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